Why is Public Mobiles 5G so bad?

[Ell_Smartie23]

I excitedly upgraded my 4G plan to a 5G plan for better coverage, only to find that it was just the same, or at times worse! Now I am paying more money for a sub par service!  I left Rogers because they were ripping me off.  But now they have some competitive pricing deals for 5G plans and you know for sure that you will be getting 5G coverage!
Why is 5G not very good with Public Mobile?  

[will13am]

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@Phil_Adelphus wrote:

@will13am  I can only go by what the phone says and Ookla won't give all the results without my signing up, but what few download speeds I have in the history are 5G 246 Mbps, LTE 104, 88.4, 85.3, plus the worst I've had on 5G was 68.9 Mbps.  I know that there have been 5G speeds up to or slightly exceeding the PM limit but I rarely do speed tests now unless I think there's something wrong because you can go over 1GB really quickly!  Also these would be in several different places.

There's one town nearby where I get max 5G speed in one spot and at the other end of the (extremely large) parking lot could barely do anything.  It's the same in another town, the phone says 5G and speed is flying, other end of town it says LTE and struggles.   These are mostly not city results.

I should add that most of the time the phone is on 5G auto but that doesn't always explain the results because sometimes I've tried to force 5G and it stayed on LTE.  

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I only have a 4G speed plan so I am capped at 100 mbits/s.  I am able to reach this cap connected to either of 4G or 5G network.  I know that 4G is more than capable of 100 mbits/s.  

[Phil_Adelphus]

@will13am  I can only go by what the phone says and Ookla won't give all the results without my signing up, but what few download speeds I have in the history are 5G 246 Mbps, LTE 104, 88.4, 85.3, plus the worst I've had on 5G was 68.9 Mbps.  I know that there have been 5G speeds up to or slightly exceeding the PM limit but I rarely do speed tests now unless I think there's something wrong because you can go over 1GB really quickly!  Also these would be in several different places.

There's one town nearby where I get max 5G speed in one spot and at the other end of the (extremely large) parking lot could barely do anything.  It's the same in another town, the phone says 5G and speed is flying, other end of town it says LTE and struggles.   These are mostly not city results.

I should add that most of the time the phone is on 5G auto but that doesn't always explain the results because sometimes I've tried to force 5G and it stayed on LTE.  

[will13am]

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@Phil_Adelphus wrote:

@Ell_Smartie23   5G can be rather spotty.  There are places in a couple of nearby towns where I get 5G and super fast speed (up to the PM maximum) but go somewhere else in the same town and it drops to LTE and can be quite slow.   So you actually used 5G on Rogers?   

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Are you really certain of this experience?  The 5G network is not standalone, it is runs on the 4G core.  Theoretically 4G has sufficient bandwidth to max out at the 5G data plan throttle speed.  

[Phil_Adelphus]

@Ell_Smartie23   5G can be rather spotty.  There are places in a couple of nearby towns where I get 5G and super fast speed (up to the PM maximum) but go somewhere else in the same town and it drops to LTE and can be quite slow.   So you actually used 5G on Rogers?   

[Meow]

Coverage has nothing to do with xG. Only data speed is affected by G.

[hTideGnow]

hi@Ell_Smartie23 

you are not really paying more for 5G, you are actually paying more for more data.  All 5G plans come with more data than 4G

and yes, the 5G network for all providers are not as much covered as 4G.  So, the 5G coverage could be not as good

And if you are using iPhone, change to 5G Auto and do not use 5G On, 5G auto can change to 4G automatically if there is no 5G in the area or if your usage does not need 5G (5G is not battery friendly)

[will13am]

@Ell_Smartie23 , the plan branding 3G/4G/5G is related to the speed throttling for the plan.  It does not affect access to the 5G/4G/3G network.  All customers have access to all network connections.  So changing plan speeds does not necessarily result in an improved data experience.