12-15-2022 11:02 PM - last edited on 12-15-2022 11:27 PM by computergeek541
02-23-2023 10:13 PM
@chadmac check the text again, it is not extra 15GB . In fact, it is a promo text about the new $40 for 15GB plan. You can reply YES to change to that new plan on the next renewal
Again, that is not extra 15GB, but just a $40 plan for 15GB
02-23-2023 10:11 PM
It was a txt I received from public a special offer to have an additional 15 gigs added to my plan
02-23-2023 10:10 PM
I received a email and if I pay I get a extra 15 gigs
12-15-2022 11:25 PM
@chadmac did you activate a plan like this? 12GBBonus?https://productioncommunity.publicmobile.ca/t5/Announcements/Black-Friday-Sale-12GB-Bonus-Data-for-1...
or you meant you got the $40 - 15GB and not see the 15GB there and see other data amount?
give us more info.. like when you activate or when you change plan if you are existing member
12-15-2022 11:19 PM
@chadmac There's no 15GB data bonus. Do yo mean 12GB?
12-15-2022 11:07 PM
Where did you get a 15GB data bonus?
That's awesome!!!
12-15-2022 11:03 PM - edited 12-15-2022 11:05 PM
Try logging into your account using a browser in incognito or private mode instead. Try again.
Then do a refresh of your account page.
You were probably looking at an old cached information before.