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My phone calling not working

Larissa11
Great Neighbour / Super Voisin

It’s like my plan or sim has suddenly stopped working or been cut off

5 REPLIES 5

@Larissa11 

If nothing is working then it could be a Telus outage in your area.

 

Check outage map:

https://istheservicedowncanada.com/status/telus/map 

 

It could be your phone too if your dropped it.

Larissa11
Great Neighbour / Super Voisin

All ..calls text data 

benfatto
Deputy Mayor / Adjoint au Maire

@Larissa11  Is just calling affected? Text and data work?

Larissa11
Great Neighbour / Super Voisin

Im locked out of account - my password not working - when I reset didn’t let me log in - very frustrating !!!  Why is my phone cut off suddenly ? I’m set up automatic monthly payments ???? And now I can’t log into my account to sort this out ?!!! Frustrated so much 

softech
Mayor / Maire

@Larissa11 Ceck My Account to see what is the Account status,  Active?

 

Reboot your phone 

Reseat your sim card

Put your sim card in another phone to test