My phone calling not working

[Larissa11]

It’s like my plan or sim has suddenly stopped working or been cut off

[BKNS27 · Accepted solution]

@Larissa11 

If nothing is working then it could be a Telus outage in your area.

Check outage map:

https://istheservicedowncanada.com/status/telus/map 

It could be your phone too if your dropped it.

[Larissa11]

All ..calls text data 

[benfatto]

@Larissa11  Is just calling affected? Text and data work?

[Larissa11]

Im locked out of account - my password not working - when I reset didn’t let me log in - very frustrating !!!  Why is my phone cut off suddenly ? I’m set up automatic monthly payments ???? And now I can’t log into my account to sort this out ?!!! Frustrated so much 

[softech]

@Larissa11 Ceck My Account to see what is the Account status,  Active?

Reboot your phone 

Reseat your sim card

Put your sim card in another phone to test