08-26-2023 04:16 PM - last edited on 08-26-2023 04:54 PM by computergeek541
I had donk44, but it said it was taken, so I came up with another one, today I log in and it asks for another xxxxxxxx username. Can you programmers not get it right ????
I hope your retrain your program designers. This is a poor website design.
Is TELUS deliberately making this difficult for loyal Public Mobile customers so they will go elsewhere ?
08-26-2023 04:27 PM
Please read this Announcement:
08-26-2023 04:26 PM
Thanks Handy1- your answer is not entirely clear, please take time to use proper english. I appreciate the prompt response, but we are not here to create the most answers- we are here to provide the best help for our customer friends here ! Thank you , Don.
08-26-2023 04:25 PM
Thanks hTide , I have not had much luck using that link, it was, all last week a broken link, and when it worked NO Customer service agent responded, except after 3 days. And a wonderful agent: LUIS did help.
Thank you for your prompt clear answer ! --Don.
08-26-2023 04:19 PM - edited 08-26-2023 04:22 PM
@donk441 Ever safe had troubles linking your community account work with support to get your old community ID back easy fix for them
send a private message To CS_Agents click
VVVVV Link below VVVVV
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
08-26-2023 04:18 PM
HI @donk441
some member lost their id when EverSafe login is used
Just submit a ticket with CS agent and they can try to assign it back to you
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437