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Why can't log-out myacount?

leestella
Great Neighbour / Super Voisin
 
3 REPLIES 3

Korth_
Town Hero / Héro de la Ville

@hairbag1 wrote:

@leestella 

log out with the log out button OR just close the browser.


Some browsers will remember, detect, autofill, and even autologin password fields. Some add-ons and extensions will "helpfully" do the same. It's usually behaviour you can enable or disable somewhere in settings, but it's usually "hidden" automagical behaviour most people won't notice until there's a problem.

And the Self-Serve websites have always been problematic at their finest. Even before the EverSafe kludge got bolted on.

Disable Brave filters, scriptblockers, ghostery, etc. Logout Self-Serve. Clear cookies. Clear caches. Close browser. Restart browser and login Self-Serve. If it's still broken then your browser is garbage, replace it with something that actually works.

softech
Oracle
Oracle

@leestella are you using the app or mobile browser to access My Account?? You have to expand the menu pane to see "logout"

On the app or mobile browser click   or    at the bottom left to bring up the menu and you will see  Logout 

 

hairbag1
Mayor / Maire

@leestella 

log out with the log out button OR just close the browser.

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