Why can't I log into my account
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05-30-2024 05:50 PM - last edited on 05-30-2024 06:03 PM by computergeek541
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05-30-2024 06:35 PM
Did you create an Eversafe ID before login?
All existing members are required to create one now so click on Sign Up if you haven’t yet.
If you create an ID, login with your registered email then click on Forgot Password.
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05-30-2024 05:56 PM
What issue do you face?
Do you still have service? Is your account suspended due to no pay?
More info is needed...
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05-30-2024 05:53 PM
HI @Baller208
is your account active and service working? if your service has not work for over 90 days, it could be the reason
if you have a working service, then maybe password or login name wrong? try Forgot login or Forgot password there
if you really cannot login , ask support agent to help. Message them here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437