7 hours ago
- last edited
21m ago
by
computergeek541
I'm waiting for my sim card to be mailed to me. while I wait, the Public Mobile account page will only show me that activation is the next step. I can't go anywhere else to see my account or profile... is this by design? It's annoying.
Thanks!
Solved! Go to Solution.
7 hours ago
Thanks for the help - I'm good y'all. Just have to wait.
7 hours ago
Sim card delivery can take up to 3 weeks but usually within a week
if you need it quick, better to buy another PM sim card from Telus or Koodo store.
but if you waited over 2 weeks, ask PM support, maybe they will reimburse you if you need to buy another one locally
7 hours ago
in this case, you will need to ask PM by message
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
7 hours ago
Thanks for replying - just wanted to make sure that I provided that correct address for PM to mail my SIM card to.
7 hours ago
HI @BillyB
no, you have to wait till you get the sim card, login and complete the activation. At this time, there is nothing you can check.
if you want anything, you can try to ask PM support agent to help. please message them
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
7 hours ago
you can't , what are you trying to check?