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Where do I see $5 x 5 ($25) promo as the newly joined referral?

baseline
Good Citizen / Bon Citoyen

I just signed up with my friend's referral code for this $25 promo yesterday - but where do I actually see that I got 5$ off? I got charged the full price of my plan so far... and I got 2 rewards, but that's it

 
Aug 19 2022
Points-Back
0.75 pts
 
Aug 19 2022
Welcome Present
5.00 pts

 

 

 

TIA

 

 

 

 

 

7 REPLIES 7

baseline
Good Citizen / Bon Citoyen

I didn't receive anything and it's now well into September. I opened a support ticket

 

This is a just fyi to anybody else out there who might be experiencing the same problem as me

CountyDownIeUk
Mayor / Maire

ED391CA8-9362-4FA7-AB87-9798186E9890.jpeg

@Timer- 48 hours for what? The 3 days/72 hours? You could explain that if so. And why login to the rewards page? If there is to be the $10 then it would be a credit added to the balance. No need to go to the rewards page.

Timer
Mayor / Maire

@baseline 

after 48 hr, tried use browser from computer,and clear cache and cookies and use one page inPrivate mode,

To Login Page Rewards  will check it there.

baseline
Good Citizen / Bon Citoyen

thanks! will see what happens in a few days and in sept!

hTideGnow
Mayor / Maire

HI @baseline   Did you use a friend referral code?

 

The first $5 charge will start appear on your account  as a credit the first week for Sept. (So, it is right that you are paying full amount now)

 

dust2dust
Mayor / Maire

You won't see that until the first part of September. You might see $10 before 3 days but also might not. Let us know.

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