07-17-2022 05:21 PM
I lost over 5GB of add-on data during the PM upgrade
Solved! Go to Solution.
07-17-2022 05:29 PM
Hi @glndl14 would be nice if there is scrrenshot.
The new My Account will also show those you used up , so, it should not just disappear.
07-17-2022 05:29 PM
I appeared to have lost all add-ons on an account too. I looked at that and thought sarcastically...fantastic...now a battle to get things back. Then they re-appeared. The site is still in flux. Maybe try a different browser or device or use incognito mode.
07-17-2022 05:27 PM - edited 07-17-2022 05:28 PM
Did you per chance, have a saved screenshot of the data that's missing ? Otherwise..I'm certain the CSA can make things right for you once these update issue settle out.
edit'd...added link,
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437