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What happen to my Data,

glndl14
Good Citizen / Bon Citoyen

I lost over 5GB of add-on data during the PM upgrade 

3 REPLIES 3

hTideGnow
Mayor / Maire

Hi @glndl14 would be nice if there is scrrenshot. 

 

The new My Account will also show those you used up , so, it should not just disappear.   

dust2dust
Mayor / Maire

I appeared to have lost all add-ons on an account too. I looked at that and thought sarcastically...fantastic...now a battle to get things back. Then they re-appeared. The site is still in flux. Maybe try a different browser or device or use incognito mode.

hairbag1
Mayor / Maire

Did you per chance, have a saved screenshot of the data that's missing ? Otherwise..I'm certain the CSA can make things right for you once these update issue settle out.

edit'd...added link,

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 

 

 

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