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Website Error

DL00
Great Citizen / Super Citoyen

I just went to change my wife's plan to the $40 for 4GB plan and noticed the following omission:

Capture.JPG

Looks like the number of days is missing. @CS_Agent

10 REPLIES 10

DL00
Great Citizen / Super Citoyen

I didn't think it would disappear that fast!

DL00
Great Citizen / Super Citoyen

You're probably right!

Luddite
Oracle
Oracle

@DL00 Is this an indication the "End of Days" is nigh! 👺 💥


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.


@will13am wrote:

@DL00, good catch.  Hopefully it will be fixed soon.  Since this is a time limited promo, the plan could disappear before the fix happens.  Let see which happens first.


I bet it will disappear in the wind just like many other promos ended in no time. 

______________________________________________________________________
I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.

will13am
Oracle
Oracle

@DL00, good catch.  Hopefully it will be fixed soon.  Since this is a time limited promo, the plan could disappear before the fix happens.  Let see which happens first.

shartomjam
Town Hero / Héro de la Ville

@Anonymous wrote:

you need send a private message to Click here 

 

In your message put it, please include.

- your account number

- your phone number 

- your account PIN

- Detailed explanation of specific your issue

- them can help you a lot nice service Team

 

Good Luck


@Anonymous.  This is not something that requires sending a private message to the mods.  The OP is just pointing out a general website error and has brought it to the attention of the Mod team.  Good job @DL00.  

MacMe
Deputy Mayor / Adjoint au Maire

@DL00 wrote:

It doesn't look like it's an error specific to my account.

 

I renewed anyway but I imagine that others may seem a bit worried about the omission of the timeframe.


Yes, the days are missing in that area, but it's also listed under Plan details in your screenshot and also here:

 

https://www.publicmobile.ca/en/on/plans/40for4GB-3Gspeed

 

So I doubt there will be any issues 🙂

 

DL00
Great Citizen / Super Citoyen

It doesn't look like it's an error specific to my account.

 

I renewed anyway but I imagine that others may seem a bit worried about the omission of the timeframe.

v1master
Good Citizen / Bon Citoyen

any moderator in this place !!!!!

 

Anonymous
Not applicable

you need send a private message to Click here 

 

In your message put it, please include.

- your account number

- your phone number 

- your account PIN

- Detailed explanation of specific your issue

- them can help you a lot nice service Team

 

Good Luck

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