Want to transfer from Virgin to Public

[Mac21111992]

Hi,

I want to get transferred from Virgin to Public, can the same number be ported?

Thanks

Makarand

[Handy1]

@Mac21111992  You download it from the app when activating. . I generally prefer physical sim as I change devices often . And with eSIM you would need to re buy one each time you change devices . But it’s a way to activate right now with out leaving home or waiting  for physical sim to arrive . You first want to make sure your phone is esim compatible thou 

[Mac21111992]

How does an eSim work ? and how to download it?

[Mac21111992]

awesome!!

[Handy1]

@Mac21111992  You need new PM sim or esim

if phones compatible. Sims  are one time use 

[Phil_Adelphus]

@Mac21111992   You will need to get a Public Mobile sim card.  

[EB0]

@Mac21111992 

Yes, you can transfer your number to PM at any time.

if you are a new customer, I will recommend getting a random number from PM, once your service is up and running, you can transfer your number next

[Mac21111992]

Do I have to buy a new sim of PM or can continue using same sim card using PM?

[Phil_Adelphus]

@Mac21111992   Usually yes but if you want to be sure before you start switching you can check your number for porting here

https://secure.koodomobile.com/checktransfereligibilityparrot/default.do 

[Handy1 · Accepted solution]

@Mac21111992  Yes you can port the number over during activation in the PM app . Just keep virgin sim active  and in the phone to reply YES to the confirmation text to port to public mobile . It’s that simple 

add when prompted to transfer number , just use virgin account number and ignore using the IMEI it’s not needed and it often causes glitches