Want to cancel an account

[Marie1931]

Need to talk to someone in customer service or get instructions on how to cancel an account that is half set up. Public has my credit card info and I want the account cancelled. looked everywhere but can get an answer

[Phil_Adelphus · Accepted solution]

@Marie1931   Did you do it while you were logged in to this community?  It  should work unless you were logged out at the time and take you to a pre-addressed private message form where you fill in your issue and then just hit Send.  Did you try the chatbot at the bottom right instead?

[Marie1931]

Hi:

• I clicked on the link and it took me to private messages however there was? no way to send a message. Am I missing something

[Marie1931]

Thank you

[Phil_Adelphus]

@Marie1931   Either open a ticket at the chat icon bottom right of this page or, of that doesn't work for you, send a private message to support using this link

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437