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Want to cancel an account

Marie1931
Great Neighbour / Super Voisin

Need to talk to someone in customer service or get instructions on how to cancel an account that is half set up. Public has my credit card info and I want the account cancelled. looked everywhere but can get an answer

4 REPLIES 4

@Marie1931   Did you do it while you were logged in to this community?  It  should work unless you were logged out at the time and take you to a pre-addressed private message form where you fill in your issue and then just hit Send.  Did you try the chatbot at the bottom right instead?

Marie1931
Great Neighbour / Super Voisin

Hi:

  • I clicked on the link and it took me to private messages however there was? no way to send a message. Am I missing something

Marie1931
Great Neighbour / Super Voisin

Thank you

@Marie1931   Either open a ticket at the chat icon bottom right of this page or, of that doesn't work for you, send a private message to support using this link

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

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