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Want to activate, cant pick last 4 digits anymore?

ko_kosta89
Great Neighbour / Super Voisin

There used to be a option when you activate your plan to select new number and you get to pick last 4 digits. I know that public mobile has one number available but i cant find it now because you cant select last 4 digits.

8 REPLIES 8

@bmahal23 

When pm updated the activation portal a few months ago it eliminated that option. However you can change your number up to 4 times per 30 days so you could spend some time after activation looking for the desired number sequence.

Anonymous
Not applicable

 @bmahal23 : It's great that you pre-read stuff. But alas...that's old information now. @J_PM : some more updating for your team.

bmahal23
Great Neighbour / Super Voisin

it won't let me select last 4 digit even tho on the website it says i can

esjliv
Mayor / Maire

@ko_kosta89 wrote:

There used to be a option when you activate your plan to select new number and you get to pick last 4 digits. I know that public mobile has one number available but i cant find it now because you cant select last 4 digits.


Hello @ko_kosta89 

There is a chance it may 'pop up' again. If you keep calling it and does not connect, it should be "out there".

 

You can change your phone number up to 4 times every 30 days after you’ve activated. To change or transfer your number after activation, go to your Self Serve Account here and:

  • Select the “Plans and Add ons” tab
  • Click on “Change Phone Number”
  • Then, you can choose to select a new phone number or to transfer a wireless or wireline number from another provider.

 

If know the number is not taken yet, maybe Moderators can help after you activate with another number to change it to the one you really want.

 

Methods to contact Moderators here:

https://www.publicmobile.ca/en/bc/get-help/articles/contact-a-moderator

 

not sure why, but I see many providers are getting more strict in terms of choosing phone number.

 

you can try to activate first , then contact mod with your last 4 digits to see if they can help.  

ko_kosta89
Great Neighbour / Super Voisin

why change? ...

because it was available for longest time. and i could get it by selecting last 4 and than the random generaotr would bring it up eventiually

.. if you call one number and seems like it is not assigned, there does not necessary mean it is available at the moment.  I think they usually "freeze" the number for 3 months before they will reassign

 

 

Anonymous
Not applicable

 @ko_kosta89 : Correct. All you can do is cycle through a bunch of selections. How do you know "Public Mobile has one number available"?

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