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Cannot find my account info after login today

Avv01186
Great Neighbour / Super Voisin

Please see the attached screenshot. I was about to log in and re-subscribe to the plan, but I can’t find my account info anymore; it redirects me to activate a new number. Please help ASAP!IMG_3552.PNG

2 REPLIES 2

eddieO
Town Hero / Héro de la Ville

@Avv01186, it looks like you tried on the Public Mobile app (which should have worked) but are you able to try through the PM website? If you are using Android you could also try going into App settings on your phone and clear cache/data. You will then need to login again but that might help

Handy1
Mayor / Maire

@Avv01186  support can help this is common hiccup for many 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

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