Want to Change subscription but ca, mex and us one in ad not showing for me to select.

[ubonboy]

I'm currently on $34/50GB+10GB bonus data.(5G)

I'm switching to unlimited ca,us,mex $35/75GB 5G (1,000 international LD) without any problems. (1,000 international LD also included many more country in the detail)

[hTideGnow]

hi @ubonboy 

what plan do you have now?

what other plan you see on your Change Subscription page on My Account?

[ubonboy]

This is the best plan so far. Not only for new activation.

 

 

[Handy1]

@ubonboy  It’s still possible to downgrade plan price just not many options like before when we could bounce around to all plans , I agree it dose seem like it’s just one way street to upgrade plans . But I can still downgrade to the $30 plan while on $34-and $35 plan even some on $45 plan see the $30 to downgrade to but it is compromise less data and slower speed 

[hTideGnow]

hi @ubonboy 

actually downgrade still possible for many of us,  just there are not many choices

And the reason to all that is PM is pushing for targeted marketing and the system picks the possible choice for each customer

[ubonboy]

PM only allow you to upgrade plan for more cost. Not allow to downgrade. 

[Handy1]

@Wesley123123123  Sorry we can only change to the targeted offers available  to us in our accounts despite what we see in the website . But depending what plan your on and what plan you want for example is you see the $30 plan to change to you can make immediate plan change to it and then the $35 MEX roaming plan should appear and make plan change for next renewal to it . Cheaper then porting number out and back in on desired plan 

[hairbag1]

@Wesley123123123 

what plan do you currently subscribe to ?