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Waiting for call back

graice3
Good Citizen / Bon Citoyen

Hello I received a text saying PM will connect with me regarding incorrect account. Please get back to me soon, I've been in waiting since yesterday afternoon. Thank you

6 REPLIES 6

graice3
Good Citizen / Bon Citoyen

Thank you. I called them and it's sorted now. Many thanks for your suggestions.

graice3
Good Citizen / Bon Citoyen

Thanks. I also did this too. Maybe I'll message again. Thank you

hTideGnow
Mayor / Maire

hi @graice3 

they won't call you back, but  you can call PM porting support team yourself.    I have sent you the porting support team number.  Please check your Community inbox (https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage), check for the number and call

Handy1
Mayor / Maire

@graice3  They won’t contact you you will need to engage them 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

   After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

 

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

eddieO
Mayor / Maire

@graice3 since it's been so long I would advise to contact them again. They may be really busy with Black Friday/Cyber Monday activities but try contact them again: 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
(note: you will need to be logged into your Community account for this link to work)

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