01-12-2024 09:02 PM
I have been having issues redeeming my vouchers. I tried the app, the phone website and with a laptop. But none of it works. The whole public infrastructure seems to be bleak and incompetent.
I even tried submitting a ticket but you can guess that it did not work either.
I need a customer service rep to reach out ASAP and get the voucher digits from us and enter them because obviously the tools they provide their customers do not work.
01-12-2024 09:04 PM - edited 01-12-2024 09:05 PM
@volodymyr1 You can load them *611 also
but to submit ticket with support you can use this direct link
send a private message To CS_Agents
⬇️⬇️⬇️⬇️⬇️Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
adding @volodymyr1 some vouchers need 24 hours after purchase to be able to use them
01-12-2024 09:04 PM
@volodymyr1 , if you need support use the link below to send them a message.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437