Voice mail works that's about it!

[RobinJane]

How is posting here going to help?

[popping]

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@RobinJane wrote:

How is posting here going to help?

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@RobinJane 

There are 5 members are eager to help you since you post your issue 2 hours ago.  But you did not stay around to supply more info.

We can find a solution to get your phone working again ASAP if you can provide more info.

[Jb456]

Posting here will help if you provide us with details of your issue. What works, what does not? Did you just port? Blow our minds with as much detail as you can give us.

Help us help you 😆

[geopublic]

@RobinJane  What happens when you dial *611 from your phone?

[gblackma]

@RobinJane Welcome to the community.  Try switching your SIM into another phone to determine if its a phone or PM problem.  You can also try  a network reset.  If it's a pm problem, what's the make and model of your phone? Thanks.  Stay safe. 

[Naepalm]

@RobinJane the community is the buffer between Customers and Moderators. Usually many members are on And can help with most situations. 

As for your issue, did you just start with Public Mobile? 

If you did try turning your phone off. Remove the SIM card. Then place the SIM card back in and restart your phone. 

[Dunkman]

@RobinJane 

Sorry to hear about your troubles.  Community members (customers like yourself) can potentially help your situation.  If we are unable to help, then you will need to contact moderators (PM employee) for account fixing.  However, a lot of issues can be solved without moderator help.  

We do need more details around your situation. 

New customer?  

Did you port your number?  

Model of phone? 

Able to access self service account?  Account status active versus inactive