@Chloe0927 wrote:
Hello @Chloe0927
Which phone are you using? If it's an Android, you may wish to go into your App settings and clear the cache and then reboot the phone and try again. Sometimes the app reads old data thinking it's new.
There has however, been several concerns brought up about notifications like this or not being able to use data at all. I think there may be some back end issues going on that Public Mobile isn't sharing with us at this time until they figure it out themselves.
