10-01-2019 02:01 PM - edited 01-05-2022 07:22 AM
Hi Community,
How do I get usage history of calls/texts for the past 12 months? I am only able to get last 90 days through the self-serve portal.
Thanks!
D
10-07-2019 09:28 PM
@Dirtydave wrote:Recover text message from July to August 2019
If you delete them, they are gone. They're unlikely to give them without a court order.
10-07-2019 09:02 PM
Recover text message from July to August 2019
10-01-2019 02:45 PM
Thank you for all the answers. I've contacted the mods - lets see - will post updates here.
10-01-2019 02:30 PM
I agree. Probably only can get 90 day usage history.
Not sure whether moderator will be able to get longer history. You can try. Please let us know if moderator could get longer history.
10-01-2019 02:26 PM - edited 10-01-2019 02:32 PM
Same as Telus prepaid......only 90 days.
There is no doubt in my mind that the backbone for both Telus prepaid and PM is the same. The PM site has been candied up to look nicer.
10-01-2019 02:19 PM
@dsmankad wrote:Hi Community,
How do I get usage history of calls/texts for the past 12 months? I am only able to get last 90 days through the self-serve portal.
Thanks!
D
Click on the ? in lower right side of screen to start the process of moderator assistance. Please be patient as it could take up to 48 hours for their response...usually much less.