@fcottage1 wrote:
I used to be able o check my dms..etc..Now nothing loads with my data.:( For weeks..
Also what are the numbers view usage history. ex 20. then -21 left?
Hello @fcottage1
Go into your App settings, open the settings on the app itself and see if it has internet access via data. I noticed last time after an update, it was turned off and the app wouldn't work on data. Once turned on, I was able to access the app again.
If it's an iPhone, go to Settings, Cellular, then find Instagram and make sure it's green (data on) when using the app.
If it's an Android, go to Settings app, tap on Networks and Internet. Tap on Data Usage, data saver and make sure saver is turned off. Tap on unrestricted data access and scroll down till you find Instagram and make sure it's turned on.
Hope this helps.
