cancel
Showing results for 
Search instead for 
Did you mean: 

Usage History (Call Log) Greater than 90 Days

Liz9779
Great Neighbour / Super Voisin

I need to access my usage history from August 2021 to January 2023- more than 90 days. How can I acquire this log?

2 REPLIES 2

hTideGnow
Mayor / Maire

hi @Liz9779 sorry, you can't.  Usage history is only for 90 days. 

if you have a legal reason and can provide PM with valid reason, check with PM support agent For special consideration.  Message them here

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Chalupa_Batman
Mayor / Maire

Hello @Liz9779 

Public Mobile as you know only goes back 90 days. They do have ways to go back farther but they do not offer that to the general public. The only true way to access those files is through a court order. 

Need Help? Let's chat.