@Skyylar wrote:
Paid for 2 10 day unlimited texting and international calls but haven’t used one minute because it doesn’t work here the USA. Why not??
There are two issues possibly at play here while you are in the USA:
- 3G networks are mostly shutdown in the USA by now. Because of this, data & texting will work while on the LTE network, but calls will fail as Public Mobile normally requires 3G for calling, and Public Mobile does not currently support voice over LTE ("VoLTE"). The only workaround is to force your phone to T-Mobile 2G network, which is not available in all areas of the USA. Then you can place/receive calls but data will be slow so you'll want to switch back for that.
- There is a known issue with adding more than one USA roaming add-on that includes talk. Calls may initially connect for a minute or so, but then drop. You would need to open a ticket for a customer service agent to remove one of the conflicting add-ons.
With that said, since you indicate that you can't even use one minute, it's probably #1.
I know areas like southern California still have a T-Mobile 2G network, but other areas like Montana never had a 2G or 3G network, and rely solely on LTE for coverage so that won't be an option there...
