01-13-2024 02:52 AM
01-13-2024 08:18 AM
not true all the add on were free bonus, it said not compatible
01-13-2024 08:01 AM
@yyjyyj wrote:mine from 4g to 5g, the old add on is not compatible anymore. so canot use them.dont care the data but the internation minutes gone is a shame
Changing to a 5G plan doesn't do anything to long distance add-ons. Them not being there any more means that those minutes have already been used.
01-13-2024 07:48 AM
mine from 4g to 5g, the old add on is not compatible anymore. so canot use them.dont care the data but the internation minutes gone is a shame
01-13-2024 04:59 AM
@PM27To add to what golfball said, while add-ons will not be lost, if the plan that you are upgrading to already includes what is offered by the add-ons those add-ons will be disabled I believe. So for example if you have a US calling minutes add-on and the plan contains Canada and US unlimited calling, that add-on will be de-activated for the time being as long as you are with the new plan. If you downgrade again that add-on will be activated again.
01-13-2024 04:51 AM - edited 01-13-2024 04:52 AM
No, your rewards will stay on your current Legacy Reward system. It is voluntary to switch so DON’T switch.
If the add-on and LD calling is from the More is Merrier promo…it will rollover but if you recently purchased an add-on…it will expire in 30 days from the date of purchase.
01-13-2024 03:12 AM - edited 01-13-2024 03:13 AM
No. You will keep the old rewards and add-ons.