Updated mastercard info after autopsy...do I need to manual pay last bill?

[cjan]

I got a text asking me to visit the public mobile website "to make an update to ensure uninterrupted service."

I logged onto the website but it was unclear what I needed to update. I recently got an updated mastercard in the mail so I updated that info, so maybe that was what I needed to do? Regardless, I'm unclear if I need to manually pay my sept 29th bill or if it will register my update and autopay will pick it up. 

I dont even know if that was the actual update it wanted me to do. I'm just looking for clarification.

[gpixel]

@cjan yes, the text was warning you that your cc is about to expire and that you need to update it

[Triguy]

Log into your account to see if payment was processed.  Also check your credit card statement to see if payment went through.

[hairbag1]

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@cjan wrote:

I got a text asking me to visit the public mobile website "to make an update to ensure uninterrupted service."

I logged onto the website but it was unclear what I needed to update. I recently got an updated mastercard in the mail so I updated that info, so maybe that was what I needed to do? Regardless, I'm unclear if I need to manually pay my sept 29th bill or if it will register my update and autopay will pick it up. 

I dont even know if that was the actual update it wanted me to do. I'm just looking for clarification.

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That must have been hard to update the CC after your AUTOPSY !!  🤣

[sheytoon]

@cjan just to be safe, did you verify the link was for publicmobile.ca? Hopefully it was not a phishing scam.

[Jb456]

@cjan you will have to make a manual payment since your payment due date was the 29th of September.

Then update your card on file. Click "Payment" then bottom left manage my card.