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Re: Important Update: eSIM QR Code Now Included in Activation Summary Emails

kavake
Good Citizen / Bon Citoyen

I need esim but to activate requires temporary number. How do I ensure that number I am porting will get changed after activation

8 REPLIES 8

kavake
Good Citizen / Bon Citoyen

Thanks so much for helping. Put old sim card in and was able to access account 

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kavake
Good Citizen / Bon Citoyen

Unable to find email option without signing into account in profile section. Catch22

@kavake If you're talking about the code to access your Public Mobile account, there is an option to send it to email. If you're talking about the port request, you need to put your old sim back in your phone and respond to the text to authorize the port from your old carrier to Public Mobile. This has to be done within 90 minutes of initiating the port.

kavake
Good Citizen / Bon Citoyen

Notice says 6 digit code sent to your phone. No place to replace with email

@kavake Click didn't receive code and then select the email option.

kavake
Good Citizen / Bon Citoyen

Unfortunately I am no longer able to log in as PM says account is active and they are sending verification number to the number I was trying to port and I am not receiving as it has not been completed . I am at a loss as csr no longer responding 

slusagm
Mayor / Maire

@kavake you don't need a temporary phone number when you activate esim

  just use PM app to activate, choose esim l.  After payment step, select you bring in phine number and provide PM the phone number and account number of your old provider 

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