Update credit card

[Handy1]

@Freddie37  

Update credit card info

In your my account go payment tab >manage subscription >manage payment method or use this link

https://myaccount.publicmobile.ca/en/account/my-payment/manage-subscription

[BKNS27]

@Freddie37 

🎣

[Chalupa_Batman]

Hello @Freddie37 

Here's an easy write up to follow. 

How to change your credit card number

First and foremost, if you are changing your credit card information, you need to add every piece of information about the credit card like it was your first time. Even if it’s already auto filled, do it anyway.

When you log in to your Public Mobile account, go to the Payments button.

On the right hand side, click on Manage Subscription.

Then click on Manage Payment Method and remember, change and edit everything even if it’s already auto filled.

Created by Chalupa Batman

If you are having issues and unable to do it, you can ask a CS Agent for assistance down in the bottom right corner.

[hTideGnow]

HI @Freddie37 

you can login My Account , Subscription, Manage Subscription, Update payment info and update the credit card there

If problem updating, wait an hour and try again

if you need to pay quick, get a voucher from Shoppers drug mart and load the voucher using *611