Reinstate my phone

[Iwomen]

I have two accounts under two different credit cards. One card has expired. Trying to change the expired date. Won't let me. I pay 45.20 each phone automatic. Now it is saying my subscription is 72.00. Can't change the the expired date. the advice the bot gave can't find manage subscription, cann't make a ticket, error 404. can't pay the invoice. Won't let me do anything. This is the last avenue. Just want to pay my 45.20  change the expired date and reinstate my phone.

[fixin]

@Iwomen - If you want to contact a CS_Agent but the Chatbot ticket is wonky for you click below:

⬇️ Click the link for an Agent * ⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

* - CS_Agent will typically get back to you within 48 hours.  You will be required to login to your Public Mobile Community Account to contact CS_Agent. Once you are finished making the ticket with CS_Agent, please ensure that you monitor for an agent because they may notify you asking for some information via Private Message, in your mailbox by clicking this link here: Messages

If CS_Agent doesn't work buy a Payment Voucher from Recharge or shops (https://www.publicmobile.ca/en/on/payment-voucher) the amount you owe and then load it up in My Account.

The physical vouchers look like this:

NOTE: After 90days of suspension, your account is permanently deleted and you lost your phone number!

[Handy1]

@Iwomen  There’s been some issues updating credit card . Best to wait 24 hours and try again incognito /private mode or from the app instead . I’m the mean time you can buy payment voucher shoppers drug mart and load it *611 to resume services right away . 

and if chat bot not working for you , you can try this direct link to support 

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437