Unsubscribe

[Sparky11]

Just wondering if anyone might know this process.Seems difficult to find this in the System.Any tips please advise,Thanks.

[Yummy]

- Stop paying your subscription - turn off autopay - after 90+ days of no pay your account is deleted
- Declare your phone lost/stolen - after 90+ days of no pay your account is deleted
- Port your number to another provider - your account is immediately deleted
- Contact agent to delete your account. And even if they cannot do that ask them to remove your credit card info from a file.

[Phil_Adelphus]

@Sparky11   Do you  just want to unsubscribe but keep the account, either in suspension or paying manually, or are you transferring to another provider?   If it's the latter then your PM account needs to still be active until the transfer is done otherwise you will lose your current phone number.

[hairbag1]

@Sparky11 

you could also send a message to Customer Support to remove all credit card info from your account to ensure no further charges to your card. Give them as much account info as you can recall. ie: cell number, address, customer name, PM pin number etc

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Handy1]

@Sparky11 In your account payment page> manage subscription 

Turn auto subscribe off/on

Or if you know the 4 digit PIN number

*611