2 weeks ago
Service failed. Unsubscribe. I want a refund.
@Uwengss29
Are you a new member that just subscribe and activated a new account or an existing member?
If you are an existing member. There maybe an outage in your area:
https://www.telus.com/en/bc/outages
If you just activated a new account. Contact a CS_Agent to see if they can help:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
usually PM does not provide refund unless the account not fully activated yet.
but check with PM , maybe they can make the service work. If not, they will decide to issue refund or not. Please use direct message:
CS_Agent will reply to your community inbox between 9AM-10PM EST (Mon-Sun), check here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
