Unblock a phone

[BigAndrew]

My phone was blocked by Bell awhile ago (reported stollen and found). It now works with a Bell sim but shows SOS with Public Mobile Sim. How do I get Public Mobile to sync up and unblock the IMEI? Ok

[softech · Accepted solution]

@BigAndrew 

the unblock will need couple days for all carrier to sync.  So, expect as many as 7 days

[BigAndrew]

Bell unblocked just over an hour ago and works with a Bell sim.  I checked the site you sent and it still shows lost or stolen 

Any ideas? Does this process take awhile?

[hTideGnow]

@BigAndrew 

did it ask for a PUK code?  if  it is asking that, you need to call Bell for an unlock code

[softech]

@BigAndrew 

it should be asking you a code instead of SOS. 

Check if your phone is blacklisted first

https://www.devicecheck.ca/check-status-device-canada/

if it is clean, test with a Bell sim again if possible

and you likely need to ask Bell for a carrier unlock code