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Unable to receive verification password

Pramodg
Great Neighbour / Super Voisin

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I activated the $34 50gb plan today but not able to receive confirmation password or otp. Even if I keep pressing resend, it doesn’t take me to email option. 

6 REPLIES 6

Pramodg
Great Neighbour / Super Voisin

I can’t request porting because I am unable to go to that screen.

Pramodg
Great Neighbour / Super Voisin

Yes, I tried. I did get the code. After entering it, it took back me to the same screen again and loop continued.

Pramodg
Great Neighbour / Super Voisin

I tried but it took me on a loop and came back to same screen prompting me to enter the password.

hetesht
Great Neighbour / Super Voisin

When I just signed up I had to do resend code and then to email. 

Yummy
Mayor / Maire

Did you try using computer to resend confirmation code to email?

softech
Oracle
Oracle

@Pramodg 

did you request porting?  is the porting completed?  If not, better wait for the port to complete and this issue will be a non-issue

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