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Unable to enter credit card information to buy esim

Hulu9
Great Neighbour / Super Voisin

I cannot click the credit card number box when trying to buy an esim. I have tried on multiple different browsers with the same result.

2 REPLIES 2

hTideGnow
Mayor / Maire

HI @Hulu9 

you cannot use browser to buy eSIM. 

to buy eSIM, you need to use the app.  Please download PM app on your phone, login and go to Subscription & addon, scroll down to the bottom and click Shop new sim card

Sansan
Mayor / Maire

@Hulu9 

If you have tried many different browsers cleared the cache  and still not working the please send a message to the below and ask for assistance. 

That's right! Corrected. 

Please follow as directed by @hTideGnow.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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