I signed up for a basic service but have not begun service yet. I am paying each month, but the sim card was not used once.
I am trying to now log-in to cancel the service, and it is telling me to confirm access by entering a code, which is being sent to a phone number I do not recognize. I cannot circumvent this login (no "other method, code not sent etc."
Is the only way to cancel this recurring subscription linked to my e-mail address stop payment?
"
We’ve noticed you have an active Public Mobile service and would like to confirm your full access.
A 6 digit code associated with your EverSafe ID will be sent to
phone number
. We will need you to confirm this number.
