Unable to Transfer Account to Public Mobile

[PatMcCarten]

Hello, I'm a new subscriber transferring a Fido account to Public Mobile. I haven't received the transfer request SMS message. How do I re-initiate the process?

[HALIMACS]

@tamadelic 

I will private message you the number to help with porting.

To check your private messages, look at the envelope icon between your avatar and the bell icon on the upper right.

[tamadelic]

I am having the same issue as the original poster, would you be able to give me the contact number 

[softech]

@PatMcCarten 

There is a number to call to talk to live support, they can re-trigger the process for you. I will message the number to you via the Community inbox ( https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage ) . Check the envelope icon on top right. Call them and get it fixed

[BKNS27]

@PatMcCarten 

You need your Fido SIM in your phone so they can text you to confirm the porting request…you have 90 minutes to reply or porting  will be cancelled.

[hTideGnow]

hi @PatMcCarten there is  number  to call

  sending it to you via Community inbox