Unable To Activate Account/Locked out

[jstn123]

Password consistently shows as incorrect when logging in. Resetting password does not resolve the issue. 

[Chalupa_Batman]

Yes you've tried that or yes it worked? 

[jstn123]

Yes

[jstn123]

This does not work. Tried various browsers, incognito mode etc.

[Chalupa_Batman]

Oh. One more idea, have you tried downloading the app and trying that?

[hTideGnow]

HI @jstn123 

You are trying to activate new account?  are you using app?  If you are not, please start again using app.  Or if you have been using app, uninstall and reinstall before trying again

[Handy1]

@jstn123  And your trying on the app to complete the activation ? If no luck please submit ticket with support using this direct link 

send a  private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Chalupa_Batman]

Try going to your browser settings and clear your cache. Then restart your browser and try again.