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Unable to go to My Account

LindaPriestley
Great Neighbour / Super Voisin

Every time I log in goes to resume activation. Been trying since yesterday. Unable to log into account or community.

3 REPLIES 3

Handy1
Mayor / Maire

@LindaPriestley  Should try in the app and if you have been try to uninstall it then reinstall it see if that helps at all . If still no luck please use this direct link to customer support 

send a  private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

HALIMACS
Mayor / Maire

@LindaPriestley 

recommend using a completely different browser on a different device, if available

Otherwise, you might want to clear system cache and cookies, and use an incognito /private tab to access it.

statusquo
Model Citizen / Citoyen Modèle

You need to use a fresh browser or clear your cookies because of caching problems with public's website.

But you are logged into the community right now?

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