US plan

[wineguygk]

I just purchased  plan that include US talk, text and data. Neither worked the first time I tried it in Michigan.  Any tricks I need to know about? 

[colleeno]

I have travelled to Michigan frequently and have had no problems with my US plan. I leave Data Roaming toggled on all the time whether I'm in Canada or the US. My phone automatically connects to T-Mobile a few minutes after entering at Port Huron. I then travel west to Flint and north from there to Sault Ste Marie and have no issues with connectivity. (My phone is an iPhone Xs.)

[hairbag1]

@wineguygk 

the US has shut down 3G for calling...so now we need a phone that has volte enabled and is on the PM whitelist for volte supported cells. If yours isn't on this list, you'd need a phone that can drop to 2G for calling and be near a cell tower. Best is to just upgrade your phone to something on the list if you plan on being in US frequently.

To check if your device is VoLTE-Roaming enabled, please check this list:

• Apple iPhone 8 & above (iOS 16 & above)
• Google Pixel 4/4XL/4a/4a 5G (TP1A.220624.014 & above)
• Google Pixel 5 (TP1A.220624.014 & above)
• Google Pixel 6a (TP1A.220624.021.A1 & above)
• Google Pixel 6/6 Pro (TP1A.220624.021 & above)
• Google Pixel 7/7 Pro (TD1A.220804.009.A2 & above)
• Samsung S23 (AVK2 & above)
• Samsung S22/S22+/S22 Ultra (CWAI & above)
• Samsung Galaxy Z Flip4 & Fold4 (CWAC & above)
• Samsung Galaxy Z Flip3 5G & Fold3 5G (FWB1 & above)
• Samsung Galaxy Z Flip 5G (HWB1 & above)
• Samsung Galaxy Z Fold2 5G (JWB5 & above)
• Samsung Note20 5G/Ultra 5G (HWB3& above)
• Samsung A53 5G (CWB4 & above)
• Samsung S21 FE 5G (EWB3 & above)
• Motorola edge 2022 (S2ST32.71-71 & above)
• Motorola Moto g 5G (S2SA32.1-54 & above)
• Motorola Moto g power (2022) (S3RQ32.20-42-10 & above)
• Motorola Moto g pure (S3RH32.20-42-10 & above)
• Motorola Moto g stylus 5G (2022) (S2SD32.21-85-3 & above)
• TCL 303 (V9Q1K & above)
• TCL 30 XE 5G (DM9M & above)
• TCL 20s (9DI0 & above)
• TCL 30 5G (7FCU & above)
• Sonim XP10 Rugged Phone (10.0.0-01-12.0.0-12.25.10 & above)
• ZTA Blade A7P (Z6252CAV1.0.0B15 & above)

[Chalupa_Batman]

Hey @wineguygk 

What phone do you have? First, your phone must have VoLTE enabled. Check Google if your phone has it.

Go into network settings, turn off automatic and then choose T-Mobile. Make sure your data roaming is turned on too. Then reboot. If that doesn't work, then switch it to AT&T and reboot.

[Sansan]

@wineguygk  do you have a VoLTE enabled phone?

If possible, put your phone to 4G/LTE and connect to T-Mobile or AT&T.   

If calls don't work, put your phone to 2G and connect to T-Mobile. From the settings menu, turn on data roaming. Connect manually and remove 5G if you have it.

I hope this will be helpful.

[Rastin]

Manual select t-mobile or at&t also change to 4g