06-04-2024 10:06 AM
I currently have a 3G plan. I'm going to the US for 3 weeks. I understand that there may be issues with having a 3G plan in the US
If I upgrade my plan to the 5G, 50GB @$34/month will I then no longer need to purchase a US roaming add-on
06-04-2024 04:49 PM
I just got back from the US. I have the US/CDN plan. I was all prepared to follow instructions like you and many others have posted (I have those instructions saved in a pic on my phone😁). I was plesantly surprised that I did not have to do anything but turn on data roaming. No other manual configs were required on my Samsung A53.
06-04-2024 11:32 AM
HI @Allan7
iphone 11 will work. So, you are good for VoLTE and data
06-04-2024 11:27 AM
I have an iPhone 11.. Will it work with that phone. I believe the iPhone 11 is 4G/LTE and not 5G
06-04-2024 10:14 AM
That is correct. You will not need to purchase a US roaming add on with the $34 plan.
Which model phone do you have? Is it VoLTE compatible to PM service? That is more important for a better talk experience while roaming in the USA than the actual PM plan.
https://www.publicmobile.ca/en/ab/get-help/articles/volte
06-04-2024 10:13 AM
@Allan7 if you purchase a can-us plan, no you don't need to purchase extra add-ons.
Key thing is that you must have a VoLTE enabled phone.
If you do purchase that plan, you would need to do the below:
You would need to put your phone to 4G/LTE and connect to T-Mobile or AT&T.
If calls don't work, put your phone to 2G and connect to T-Mobile. From the settings menu, turn on data roaming.
Try not to use 5G automatically, but manually connect.