US Roaming not working

[LandATownsend]

I put a US roaming plan on my account and I cannot make or receive phone calls. In Tuscon.

[DennyCrane]

https://www.publicmobile.ca/en/on/get-help/articles/volte

Text and data are working fine? What phone are you using?

[Handy1]

@LandATownsend  Set phone to 4G/LTE not 5G and  make sure your connected to T mobile AT&T or Verizon 

[Chalupa_Batman]

Hello @LandATownsend 

Which phone do you have? Does it have VoLTE and is it white listed by Public Mobile as phone that can be used on their service? If so, go into the network settings and turn off automatic and choose T-Mobile. Then make sure data roaming is also turned on. Then reboot the phone.

[hairbag1]

@LandATownsend 

you must have a volte enabled phone that's on PM whitelist...what cellphone you using ?

added,

make sure you're connecting to either T-Mobile or AT&T..whichever is best for you.