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US Data Roaming Doesn't Work

Zhenya1245
Great Neighbour / Super Voisin

I can't get my data roaming services to work in Chicago. Tried everything. Chatbot sucks and won't let me submit a ticket. Help!!!!

4 REPLIES 4

Dunkman
Oracle
Oracle

Phil_Adelphus
Mayor / Maire

@Zhenya1245   Have you checked that you have data roaming turned on in settings, and are connecting to AT&T or T-Mobile on 4G/LTE (don't use 5G).   Do voice and texts work?  

Handy1
Mayor / Maire

@Zhenya1245  Make sure you have data roaming turned on in phone settings . And out phone to 4G/LTE and connect to T mobile or AT&T . If still issue with voice try phone to 2G and only connect to T mobile . But this direct link to support will work should you need to get ahold of them 

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

TheSterlinger
Deputy Mayor / Adjoint au Maire

Make sure your connected to either T-Mobile or AT&T then try scaling down to 4G or 2G if that’s works. 
If not then you can submit a ticket to a Public Mobile CS agent.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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