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US Add On Bundle package

Dkmaltais
Great Neighbour / Super Voisin

I purchase a 15 day package for US data and phone text that ran out today. I am in US a few more days so only option was to buy another 15 dat package.  Tried to buy twice without success.  Same for my wife’s phone. Need help please

3 REPLIES 3

@Handy1  @Dkmaltais 

there's tenuous evidence that plan expires at midnight (ET) on day 15. Op might be able to re-up when old add-on disappears at midnight.

Meow
Mayor / Maire

It used to be 24h delay before you are able to buy a new US add-on.

Or you can contact agent to override that limit and let you purchase asap.

Handy1
Mayor / Maire

@Dkmaltais  If you’re trying to rebuy the very same US add on with out waiting 24 hours after the first one ended . You need support to help . Otherwise you need to choose a different US roaming 

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