Two step verification issues

[MoosieChoose]

I recently had my cell phone stolen, I am trying to regain access to my account to replace my sim card.  Given there is no customer service  call centre (to my knowledge). I am stuck in an AI loop I don't have access to my email as it is set my phone number which I cannot access. I need l assistance moving forward 

[hairbag1]

@MoosieChoose 

send a message to Customer Support by using this link.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Give them as much account info as you can, ie: name on account, cell number, PM pin #, etc..

[Sansan · Accepted solution]

@MoosieChoose  you can contact PM via the link below.  They will reply through the same method. 

Sorry about your phone 😕.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437