@Bodereck wrote:
I need to have my account unlocked so I can change my plan to the one I was originally using as well as update my credit card info so please have somebody from public mobility unlock my account so we can address this issue and carry on our merry little way ok... cheers....
@Bodereck You need to message the moderators directly and verify you account via text to get you account reset. To contact Public Mobile click here. The link sends you to the private message function and adds the moderator team as recipient for a private message. You just have to enter a title and text in the body of the message describing the problem and post. The message will be received by the moderator team and they will respond to it. You will receive the response in your private message inbox.
Moderators are available: M-F from 8 AM to midnight Eastern time and S-S from 8 AM to 10 PM Eastern time.
Note: Moderator Hours are subject to change, but you can always find the current times here
Please note that account verification may be required when contacting the Moderator Team
In the meantime wait an hour and try to access your account again.
Hope this helps!
