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Trusted source

Fergie138
Great Neighbour / Super Voisin

I have checked the Trusted source box multiple times with no response, still requires 2 step sign in??

6 REPLIES 6

DennyCrane
Mayor / Maire

It usually remembers me on the Android App. I'd say I only need to enter a MFA code once a month maybe. It's possible through iOS app is more finicky?

Yummy
Mayor / Maire

Yes, it is regular behaviour. Sometimes it remembers for a weeks and sometimes asks for a code every time you log in.

Check what you do with cookies in your browser. Maybe you clear all of them every time you close browser.

Phil_Adelphus
Mayor / Maire

Fortunately for me, because it was getting very irritating being automatically logged out every so often and having to keep signing back in, It works most of the time with Safari on my iPad.  

softech
Oracle
Oracle

@Fergie138 are you using PM app 9n  iPad? The trusted source function seems to not work as well on iPad

and if you are using browser, make sure you disable Clear cache on exit on the browser

HALIMACS
Mayor / Maire

@Fergie138 

regrettably, that does occur with some operating systems and devices.i

I have not been prompted on Microsoft Edge, but am on android and iOS.

 Agree, it kinda sucks 😒

Dunkman
Oracle
Oracle

 

@Fergie138 

Also happens to me on a random basis.  Gets annoying. Maybe try a different web browser.  

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