Trouble transferring phone #'s

[Patrickoo55]

Hi,

I'm having trouble transferring my phone #. I just purchased a plan, and when I enter the phone # I want to transfer it brings me to a white screen with "continue" at the top and nothing else.

[softech]

@Patrickoo55 

try again using Incgonito mode and see if it works 

if not, maybe pick a new number first.  Once activated and everything working, you can login My Account and request porting there.

Also, just be safe, check if your number can be ported first

https://secure.koodomobile.com/checktransfereligibilityparrot/checkSingle.do

[Handy1 · Accepted solution]

@Patrickoo55  There’s a number for live support that can help re trigger the port request will send private message