4 hours ago
After logging on, I'm prompted to complete my activation.However, I'm already activated and long time customer.Next, it asks me for the code from my sim card - after entering that, it says it's invalid.Any suggestions please.Thanks Anna.
@AnnaKMarshall , are you using a browser or mobile app. If using browser, try incognito mode. If using mobile app, clear app data before logging in.
@AnnaKMarshall you can use the chatbot to submit a ticket to public mobile for further assistance.
https://widget.telus.tiia.ai/publicmobile/publicmobile.html
