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Travel to Alaska

Judyw9991
Great Neighbour / Super Voisin

Do the US travel plans cover Alaska?  We purchased one last year and we didn't have any cell service.  We were on a cruise and in cities with ports of call

8 REPLIES 8

Judyw9991
Great Neighbour / Super Voisin

Thank you that's very helpful 

hi @Judyw9991 no need for Airalo as PM's roaming works in Alaska 

Automatic should pick up the AT&T signal, if not, just got to Settings , Mobile network and manually choose AT&T


@softech wrote:

@Chalupa_Batman 

problem with Alaska before has nothing to do with 3G.  It was just PM's lost the roaming partnership with AT&T during that time.

With AT&T's partnership back now, people has been using roaming in Alaska in most major city areas there without problem 


It looks like I was reading an older cached version.

Hey @Judyw9991 - https://www.publicmobile.ca/en/qc/get-help/articles/roaming-add-ons 

 


@Chalupa_Batman wrote:

Many reported roaming in Alaska does not work well.  It could be a result of the shutdown of the 3G network in US. So far, these are the cities reported that are not working: Fairbanks, Anchorage, North Pole

You can look at https://www.airalo.com/ for affordable data plans and then download an app like TextNow is free calling and texting. You can use this VOIP programs via WiFi or on a data only SIM card.


@Chalupa_Batman 

problem with Alaska before has nothing to do with 3G.  It was just PM's lost the roaming partnership with AT&T during that time.

With AT&T's partnership back now, people has been using roaming in Alaska in most major city areas there without problem 

(roaming now works on most cities, if not all, you mentioned above)

Add: recent confirmation 

https://productioncommunity.publicmobile.ca/t5/Get-Support/Ketchikan-Alaska-I-have-service/m-p/12298...

https://productioncommunity.publicmobile.ca/t5/Get-Support/Greetings/m-p/1214852

Judyw9991
Great Neighbour / Super Voisin

How do you connect with AT&T

Judyw9991
Great Neighbour / Super Voisin

Thank you 

hTideGnow
Mayor / Maire

hi @Judyw9991 Yes, Alaska is now covered 

Last year, PM roaming does not work with AT&T but it is working now.  So, make sure you connect to AT&T and set it to 4G or LTE

Chalupa_Batman
Mayor / Maire
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