Transition to Eversafe - Community

For the life of me, both mine and my wife’s accounts were unable to transition to the new portal. When we sign in, it requests for activation. We put our public mobile sim numbers on there and it says sim already active.
Can we actually get someone to help

4 REPLIES 4

Still no response from @CS_Agent to my message. @CS_Comms

remember to check your Community inbox, they usually reply in like 2 hours, so check it and work with them

Thank you, just did that. Hoping for a resolution

don't try again, just submit a ticket with CS agent and they will set up the EverSafe-My Account for you

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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